MIO CO., LTD.
MIO Co. Ltd. MIO Co. Ltd.
MIO Co. Ltd.
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Member  |   Order  |   Payment  |   Shipment  |   Regulations  |   Claim
Search FAQ
Member
1. How do I sign up to join your member ?

You can click here to sign up for FREE and we will contact you by e-mail attached your own ID and Password after you filled in the application form successfully. [ Back To Top]

2. Why do I need to join your member ?

You can check our website without ID and Password, but you will not be able to check
the price of our stock. [ Back To Top]

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Order
1. Can I buy cars other than ones in your stock list?

Yes, you can. Please click [Offer Us] and send us with the details of your interesting vehicle. [ Back To Top]

2. How can I see the total price of the vehicle ?

You will receive the proforma invoice appeared the total price of the vehicle including freight, car cost and agent fee. [ Back To Top]

3. How can I receive the invoice ?

We will send you by E-mail or FAX within one business day after we received your order. [ Back To Top]

4. Do you give any warranty for the vehicle ?

No, I do not. We do not give any warranty because we disclose vehicle condition, damage, mileage, option, etc. and inspected before purchasing. [ Back To Top]

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Payment
1. What is the payment method and terms ?

We accept all payment in either Japanese Yen or US dollar by TT.
Payment must be received within 14 days from Invoice date. [ Back To Top]

2. Do you deal with foreign currencies ?

Yes, we deal with in either Japanese Yen or US dollar. [ Back To Top]

3. Do you accept Credit card ?

No, we do not accept Credit card. [ Back To Top]

4. How do I know about your bank account details ?

This is our bank account details and information is also appeared on an Invoice.

The Bank of Tokyo-Mitsubishi UFJ, Ltd.
Kashiwa Branch (454)
Account No. ordinary account 4988284
Account Name MIO Co., LTD. CEO Okada Takeshi
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Shipment
1. When can I know about the date of shipment ?

You will receive the Notification Mail from us and the shipping date is appeared on that mail. [ Back To Top]

2. What documents can I receive ?

You will receive following documents

Bill of Lading, Invoice, Export Certification, other required documents
in your local custom [ Back To Top]

3. When can I receive all shipping documents ?

We will receive all shipping documents from the shipping company in Japan after once the vessel containing your vehicle is dispatched from Japanese port. The all necessary documents will be sent to your address which you mentioned on your order form or address you request
by EMS after we confirmed your payment. [ Back To Top]

4. How long will it take to reach my vehicle ?

It may take 4 to 5 weeks after vehicle release from Japanese port but it is depends on the destination and situation. So we will not be able to inform you exact date and please understand. [ Back To Top]

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Regulations
1. How can I know the my country regulation of used vehicle ?

We will inform you if your vehicle is acceptable to your country or not and advice if necessary. [ Back To Top]

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Claim
1. What is your companys claim policy ?

We would like to notify you of our claim policy.

We will not accept these claim showed below

1. The cost of vehicle is under US$2,000

2. The age of purchased vehicle is more than 10 years.

3. The mileage of purchased vehicle is more than 100,000km.

4. Showed damages on the website.

5. After 7 days when you received the vehicle at the port.

6. Removed purchased vehicle from the port.

7. No proof of the documents showed condition of the vehicle.

8. Missing interior equipments

Please contact our staff immediately if something happened your vehicle. [ Back To Top]

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